HarmonyVoicesHub
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Cookie Policy

Effective Date: October 27, 2024

Last Updated: October 27, 2024

1. Introduction

This Cookie Policy explains how HarmonyVoicesHub ("we," "our," or "us") uses cookies and similar tracking technologies on our website and services. This policy should be read alongside our Privacy Policy and Terms & Conditions.

By continuing to browse our website, you agree to our use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites recognize your device and remember information about your visit, making your browsing experience more efficient and personalized.

2.1 Types of Cookies by Duration

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device until they expire or are deleted

2.2 Types of Cookies by Origin

  • First-Party Cookies: Set directly by our website
  • Third-Party Cookies: Set by external services we use (analytics, advertising, etc.)

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:

  • Security and authentication
  • Remembering your cookie preferences
  • Load balancing and website performance
  • Form submission and data validation

3.2 Functional Cookies

These cookies enhance your browsing experience by:

  • Remembering your preferences (language, region, etc.)
  • Personalizing content and recommendations
  • Saving your podcast listening history
  • Maintaining your account settings

3.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

  • Tracking page views and user journeys
  • Measuring website performance and loading times
  • Identifying popular content and features
  • Generating usage statistics and reports

3.4 Marketing Cookies

With your consent, we may use marketing cookies to:

  • Display personalized advertisements
  • Track the effectiveness of marketing campaigns
  • Retarget visitors with relevant content
  • Integrate with social media platforms

4. Specific Cookies We Use

4.1 Essential Cookies

Cookie Name Purpose Duration
cookieConsent Remembers your cookie preferences 1 year
sessionId Maintains your session while browsing Session
csrfToken Security protection against cross-site attacks Session

4.2 Analytics Cookies

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute

4.3 Functional Cookies

Cookie Name Purpose Duration
userPreferences Stores your display and language preferences 1 year
podcastHistory Remembers your listening history 6 months
favoriteGenres Stores your preferred podcast genres 1 year

5. Third-Party Services

We use various third-party services that may set their own cookies:

5.1 Google Analytics

We use Google Analytics to analyze website usage. Google Analytics uses cookies to collect information about how visitors use our site. For more information, visit Google's Privacy Policy.

5.2 Social Media Platforms

Our website includes social media features that may set cookies from:

  • Facebook
  • Twitter/X
  • Instagram
  • LinkedIn
  • YouTube

5.3 Content Delivery Networks (CDN)

We use CDN services to deliver content efficiently, which may set performance-related cookies.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept All: Consent to all cookies
  • Reject Non-Essential: Only allow essential cookies
  • Customize Settings: Choose specific cookie categories

6.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and Site Permissions

6.3 Opt-Out Options

You can opt out of specific tracking services:

  • Google Analytics Opt-out
  • Digital Advertising Alliance Opt-out
  • European Interactive Digital Advertising Alliance

7. Cookie Consent Management

We provide you with full control over your cookie preferences:

Update Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our footer
  • Clearing your browser cookies and revisiting our site
  • Contacting us directly at privacy@harmonyvoiceshub.com

8. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

  • Essential Cookies: Disabling these may prevent the website from functioning properly
  • Functional Cookies: Your preferences and personalized features may not work
  • Analytics Cookies: We won't be able to improve our services based on usage data
  • Marketing Cookies: You may see less relevant advertisements

9. Mobile Apps and Other Platforms

This Cookie Policy applies primarily to our website. Our mobile applications may use similar tracking technologies, which are covered in our main Privacy Policy.

10. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for major changes (if you're subscribed)
  • Showing a notification banner on subsequent visits

11. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

HarmonyVoicesHub

Level 12, Menara Axiata
Kuala Lumpur City Centre
50088 Kuala Lumpur, Malaysia

Phone: +60 3-2161 2233

Email: privacy@harmonyvoiceshub.com

Data Protection Officer: dpo@harmonyvoiceshub.com

This Cookie Policy is part of our comprehensive privacy framework designed to protect your personal data and ensure transparency in our data practices.

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