Privacy Policy

1. Introduction

Welcome to HarmonyVoicesHub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our podcast discovery and curation services.

HarmonyVoicesHub is operated from Malaysia and complies with Malaysian privacy laws and regulations, including the Personal Data Protection Act 2010 (PDPA).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Demographic information (age, location, preferences)
• Account credentials and profile information
• Communication preferences and feedback
• Podcast listening history and preferences

2.2 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system and platform
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide and maintain our podcast discovery and curation services
• Personalization: To recommend podcasts based on your preferences and listening history
• Communication: To send you updates, newsletters, and respond to inquiries
• Analytics: To analyze website usage and improve our services
• Marketing: To send promotional materials and marketing communications (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or business transfers
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure hosting and data storage practices

6. Your Rights

Under Malaysian law and our commitment to privacy, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Complaint: Lodge complaints with relevant authorities

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

9. International Transfers

While we primarily operate in Malaysia, we may transfer your information to trusted service providers in other countries. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: